Liderança e gestão da mudança em projetos de transformação
: o caso de um projeto de implementação de um sistema ERP

  • Paula Nagem Zolini (Student)

Student thesis: Master's Thesis


In a context of constant change, organizations undergo transformations in their structures and processes in short periods of time in order to stay competitive in the market. In such context, keeping the focus and the vision that make up the essence of the company becomes a challenge if its aim is being a top leader. This investigation offers an analysis of the power and trust relationship between leaders and their followers, which enables team performance to be maximised. Successful organizations are those that are based on relationships that promote a reflection on the processes of change and that show the extent to which human capital is part of this management. By analysing a change triggered by a technological innovation, focusing on process improvement and on the standardization of work tools, the purpose of this investigation is showing how great leaders must be the first to set goals that are adjusted to the specific moment the company is living and to follow a vision with no momentary interferences, influencing and leading by example. As such, leaders and good leaderships may influence the success of a project and the transformation of organisations by supporting a strategy based on consistent, open, clear and objective communication.
Date of Award16 Feb 2015
Original languagePortuguese
Awarding Institution
  • Universidade Católica Portuguesa
SupervisorFernando Ilharco (Supervisor)


  • Leader
  • Leadership
  • Organization
  • Change
  • Communication
  • Technological innovation
  • Trust
  • Power
  • Influence


  • Mestrado em Ciências da Educação

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