Melhoria do controlo de receção de matéria-prima

Abstract

The access to safe and adequate for human consumption food is and established right for the general population – in fact, if it cannot be considered safe for consumption, it can also not be characterized as food (FAO, 2021). Therefore, and due to the increase in the food market globalization, the consumers demand when it comes to safety and quality issues in food, has also been rising. Consequently, and in order to satisfy the ongoing updates and concerns in relation to topics of food safety and quality, the companies in the sector have been, over the years, developing more efficient food safety and management systems (Sepaul, H. 2017). The capacity in which is possible to guarantee that a certain product is indeed safe depends, therefore, on the control that is done in all stages of the process – since its reception to its expedition. As such, the present thesis aims to describe the activities developed during the curricular internship that took place in Mar Cabo – Produtos Congelados, Lda., and in the scope of the Masters in Food Engineering, under the motion of the optimization of the control done in the raw-materials reception. Given that Mar Cabo is currently certified in the IFS Food 6.1 norm, the goals initially determined focused specifically on the compliance optimization of the requirements associated with the stage of raw-materials reception and its surrounding. Besides that, secondary goals were established, with the purpose to improve inter-department communication, in respect to the data collected at this stage. In order to reach these goals, proceedings and tools for general use were created, to improve the share of information and to fill some gaps that were found. The results show that in 25 supplies, approximately 1 of them will present some form of non-conformity – food fraud are included, as a type of non-conformity. In food fraud cases, the most common fraud was wrong labelling. As a result from this control, the number of suppliers complaints rised about 180 %, which saved Mar Cabo approximately 10 000 €. When it comes to the IFS Foof 6.1 norm, the compliance with some of the requirements in relation to the topic, was about 25 %. Besides that, it is also worth mentioning that along with the proceedings and tools created, the coordination between departments was greatly improved.

Date of Award	23 Feb 2022
Original language	Portuguese
Awarding Institution	Universidade Católica Portuguesa
Supervisor	Maria João Monteiro (Supervisor) & Raquel Moreira (Co-Supervisor)