O burnout nos profissionais de equipas multidisciplinares de apoio à medida do Rendimento Social de Inserção, no Distrito da Guarda

  • Helena Isabel Avelino Rebelo (Student)

Student thesis: Master's Thesis


Explore the complexity of the phenomenon burnout, the syndrome of exhaustion, becomes relevant due to the mutations that the labor work currently suffers particularly with regard to the rising unemployment, the rising of fixed term contracts, the loss of social benefits, the changes in the work schedules and other factors that give the professional a psychological instability and social. In this sense, the object of this study involves assessing burnout in professional multidisciplinary teams to support the Social Insertion Income of the Social Security District Center of Guarda. For this we used a demographic questionnaire and a rating scale, the "Maslach Burnout Inventory-MBI", wich shows the status of the professionals in relation to burnout across three dimensions: the emotional exhaustion, depersonalization and personal accomplishment. The authors conducted a quantitative and correlated study. The sample is composed by 60 respondents belonging to 9 multidisciplinary teams of support to the Social Insertion Income, belonging to the Social Security District Center of Guarda, distributing each team for one or more counties. The results allows to prove that about 4.8% of the subjects have characteristics of burnout syndrome shows high levels of emotional exhaustion and depersonalization and low levels of personal achievement. These results confirm the medias detained on each subscale of MBI, wich indicate that on the whole, the subjects did not reveal burnout since they have a low level of emotional exhaustion (M= 9,4), mean levels of depersonalization (M= 6,6) and personal accomplishment (M=35,5).
Date of Award2013
Original languagePortuguese
Awarding Institution
  • Universidade Católica Portuguesa
SupervisorCélia Ribeiro (Supervisor)


  • Burnout
  • Multidisciplinary teams
  • Social service
  • Social Insertion Income


  • Mestrado em Serviço Social

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