O papel da comunicação formal e informal no engagement de trabalhadores das diferentes gerações

  • Adriana Sofia Machado Mendes (Student)

Student thesis: Master's Thesis


The present study seeks to explore the relationship between the type of communication (i.e., formal and informal) and worker engagement and how this relationship is expressed in the different generations (i.e., Baby Boomers, Generation X and Millenials). All the data were collected through an online questionnaire, resulting in a sample of 157 participants. Despite the expectations, the results did not show that informal communication predicts higher levels of engagement in any of the generational groups. The limitations of the present study were discussed, as well its implications for future investigations.
Date of Award12 Jul 2022
Original languagePortuguese
Awarding Institution
  • Universidade Católica Portuguesa
SupervisorFilipa Sobral (Supervisor)


  • Organizational communication
  • Engagement
  • Baby boomers
  • Generation X
  • Millennials


  • Mestrado em Psicologia e Desenvolvimento de Recursos Humanos

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