O papel da gestão de recursos humanos na gestão da influência da inteligência artificial no bem-estar dos trabalhadores

: uma meta-análise qualitativa

Abstract

This study aims to analyze the role of Human Resource Management (HRM) in managing Artificial Intelligence (AI) while safeguarding employees’ well-being. As AI becomes increasingly embedded in organizational processes, concerns about its impact on work conditions and human needs have grown. To explore this issue, a qualitative meta-analysis was conducted, grounded on a critical appraisal of 23 peer-reviewed articles published between 2019 and 2023, selected through rigorous inclusion and exclusion criteria, followed by a detailed content analysis. The findings reveal that AI is reshaping the nature of work, driving the redesign of roles and demanding new skill sets. While changes offer opportunities for job enrichment, they also pose risks for workers’ well-being. The literature underscores HRM’s critical role in ensuring that technological innovation is balanced with the protection and promotion workplace well-being. However, because empirical evidence on AI’s effects remains limited, current HRM strategies are largely exploratory and provide only a basis for further investigation. The effective management of AI in the workplace presents HRM not only with challenges but also with the opportunity to lead the creation of environments that integrate technology with ethics and respect for human dignity.

Date of Award	27 Oct 2025
Original language	Portuguese
Awarding Institution	Universidade Católica Portuguesa
Supervisor	Camilo Valverde (Supervisor)