O papel do balcão único eletrónico no quadro da administração pública eletrónica

Abstract

Nowadays, electronic government is a fundamental theme in administrative law, since it has enabled a closer relationship between Administration and citizens, through the use of new information and communication technologies. This dissertation analyses one of the concretisations of the use of new technologies by Public Administration, specifically, the legal regime of the electronic one-stop shop. It begins with a theoretical overview of electronic government, as well as understanding its practical evolution in Portuguese legal system. Thereafter, the electronic one-stop shop concept is developed, taking as its starting point the concept of administrative simplification. On the other hand, the legal regime of electronic one-stop shop consecrated in Code of Administrative Procedure is analysed. It concludes with an analysis of the doctrinal criticisms of the way in which the Code of Administrative Procedure consecrates the electronic one stop-shop, as well as a critical reflection about the future of the electronic one-stop shop in the Code of Administrative Procedure.

Date of Award	3 Sept 2025
Original language	Portuguese
Awarding Institution	Universidade Católica Portuguesa
Supervisor	Marta Portocarrero (Supervisor)