O potencial da análise de dados no contexto dos recursos humanos

Abstract

Constant technological advances and increased competitiveness among organizations have brought data science to the spotlight. Storing and dissecting data plays a central role on organizational strategies, through the gathering of valuable insights and subsequent creation of a knowledge base. The present essay is the result of a curricular internship carried out at Amorim Cork S.A., and the research behind it aims to bolster the Human Resources Department decision-making, through the definition of performance indicators and their automated and simplified implementation. Four dashboards were built using Power BI, taking into consideration key performance indicators for Human Resources, alongside two forecasting models using R Software. The predictive models revolve around talent retention within the organization. A quantitative methodology was adopted throughout the application of analytical tools. At the end of the project, the acceptance of the new data presentation model was evaluated through a survey made available to end-users.

Date of Award	27 May 2022
Original language	Portuguese
Awarding Institution	Universidade Católica Portuguesa
Supervisor	Vera Lúcia Miguéis Oliveira e Silva (Supervisor)