Perceções acerca do processo de avaliação do desempenho

: o caso da Fundação Luiz Bernardo de Almeida

Abstract

The present study has the general goals to evaluate the process of appraisal evaluation, based on the analysis of the employees perceptions about the evaluation process, and the design of an intervention plan of performance evaluation process implemented in this institution, aimed at correcting the shortcomings of the current model. We used quantitative and qualitative methodology. At first, data collection tools were developed: a questionnaire and an interview guide in order to carry out the triangulation of data. The results allowed us to conclude that the employees participating in this study have some knowledge about the process of evaluation, but not adequately perceive its purpose or the existence of objectives and goals underlying the performance appraisal process. Nevertheless, they consider the evaluation process of partially fair, and even consider it significantly more fair than the supervisors. It was also possible to determine that employees evaluate it worse than managers do. The designed intervention plan is based on the results of this study, in order to make the performance evaluation into an effective act of exploitation and improving the skills of employees.

Date of Award	2015
Original language	Portuguese
Awarding Institution	Universidade Católica Portuguesa
Supervisor	Marisa Tavares (Supervisor)