Síndrome de burnout
: intérpretes de língua gestual portuguesa em contexto educativo

  • Ana Cláudia Silva Pedreira (Student)

Student thesis: Master's Thesis

Abstract

Introduction: Nowadays with the fast pace of society and its demands,we are facing an increase in the number of people who experience exhaustion and whose expectations no longer correspond to what they had intended before. Burnout Syndrome is characterized as a current phenomenon, triggered by the relationship that workers establish with their work.Objectives: Objective 1 - To learn about Burnout levels in Portuguese sign language interpreters, in an educational context.Objective 2 - To verify how burnout levels vary according to sociodemographic and professional characteristics.Objective 3 - To verify which sociodemographic (age, marital status,qualifications, children) and professional (time of service, working area)variables can be predictors of burnout.Methodology: This was an observational, descriptive and correlational study, which presented Portuguese sign language interpreters as a sample in an educational context. The data collection method applied was a questionnaire with sociodemographic and professional variables and the Burnout Inventory (MBI - Maslach Burnout Inventory), adapted to the professional sign language interpreter.Results: The data analyzed refer to 81 Portuguese Sign Language interpreters in an educational context. The final results allowed us to identify the Burnout levels of the sample as it follows: 67 (82.7%) individuals without Burnout or with reduced Burnout; 11 (13.6%) with moderate Burnout and 3 with high Burnout. Conclusions: The results obtained allow us to conclude that the sample begins to experience Burnout.
Date of Award24 Jun 2020
Original languagePortuguese
Awarding Institution
  • Universidade Católica Portuguesa
SupervisorSusana Barbosa de Sousa (Supervisor)

Keywords

  • Síndrome de Burnout
  • Intérprete de língua gestual
  • Contexto educativo

Designation

  • Mestrado em Língua Gestual Portuguesa e Educação de Surdos

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