Safety culture TDGI

Abstract

This paper aims to find out how TDGI – Tecnologia de Gestão de Imóveis, S.A. can improve their safety culture in facility management. International clients of TDGI have high safety standards and are becoming more demanding regarding safety requirements. At the same time local Portuguese clients have lower safety requirements and are less demanding. There is a big contrast between the safety practices for these International Large Accounts (ILA) and local Portuguese clients making it difficult for TDGI to have a high standards of safety practices for all their clients. The facility management (FM) industry is becoming more competitive and there is a need to change the safety culture at TDGI to stay competitive in the market. The objective of this research is to come up with feasible solutions that are not capital intensive in order to improve the safety culture at TDGI. For this research 9 interviews were conducted, 1 project site was visited and 3 questionnaires were sent out to the employees of TDGI in which 113 people participated. This research concludes that there are multiple factors affecting the safety culture negatively that should be enhanced. These factors can be divided into 5 categories: safety training, internal communication, project site visits, clear job descriptions and safety evaluation performance.

Date of Award	25 Jan 2023
Original language	English
Awarding Institution	Universidade Católica Portuguesa
Supervisor	Rute Xavier (Supervisor)