Stress ocupacional, burnout e suporte social nos profissionais de saúde mental

  • Susana Cristina Cerqueira Miranda (Student)

Student thesis: Master's Thesis

Abstract

This study aims to: identify sources of stress in mental health professionals, to compare levels of stress and burnout taking into account the socio-demographic and professional and to analyse the relationship between social support, burnout and occupational stress in mental health professionals. Were used as instruments for socio-demographic questionnaire, the Maslach Burnout Inventory (MBI), the Questionnaire Stress in Health Professionals (QSPS) and Scale and Satisfaction with Social Support (ESSS). This study involved 40 mental health professionals. Seven hypotheses were tested: on the first hypothesis, we hoped that differences exist between mental health professionals for the expression of stress and burnout. This was not confirmed. On the second hypothesis, we hoped that differences exist between the health professional female and male for the expression stress and burnout. This was only partially confirmed. On the third hypothesis hoped that mental health professionals married lower levels of stress and burnout than single people. This was not confirmed. On the fourth hypothesis hoped the younger health professionals have higher levels of stress and burnout. This was confirmed. On the fifth hypothesis we hoped that health professionals working more hours per week had higher levels of stress and burnout. This hypothesis was not confirmed. On the sixth hypothesis we hoped that health professionals reduced with more professional experience reported higher levels of stress and burnout. This was only partially confirmed. Finally, on the seventh hypothesis we hoped that higher the social support would be lower levels of stress and burnout in the professionals. This was only partially confirmed.
Date of Award6 Jun 2012
Original languagePortuguese
Awarding Institution
  • Universidade Católica Portuguesa
SupervisorEleonora C. V. Costa (Supervisor)

Keywords

  • Burnout syndrome
  • Occupational stress
  • Social support
  • Mental professionals

Designation

  • Mestrado em Psicologia Clínica e da Saúde

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