AbstractIn order to apply my knowledge in the field of Tourism administration and
management, the author of this study opted to carry out a research work in a business context. For this purpose, he did an internship at The Yeatman Hotel, considered one of the most prestigious hotels in Portugal. The internship lasted 450 hours and took place between the 16th of September until the 16th of December of the year 2019, with rotating schedules. Throughout the internship, different functions were performed which, in addition to providing a better understanding of the management of a luxury hotel and in gaining experience in the hotel industry, served as a basis for assessing how sustainability can be a differentiating factor in the hospitality industry. In fact, several studies have shown the importance of sustainability for the global society, and for Tourism Planning and Management in particular. It is therefore, important to know the contribution that the Hotel Industry can make in this regard, as well as understand what has been done in the case of The Yeatman Hotel.
|Date of Award||3 Mar 2021|
|Supervisor||Carla Isabela de Moura Pinto Cardoso Rebelo (Supervisor)|
- Hotel management
- Mestrado em Turismo