The benefits of automation on the purchase-to-pay process

: a RPA implementation project

Abstract

This thesis investigates how integrating robotic process automation (RPA) affects an organization's operational effectiveness. The study focuses particularly on the purchase-to pay process. The study takes a thorough approach, beginning with a review of the current purchase-to-pay procedure and the identification of potential areas for automation. Within the invoice validation step, the level of automation is increased to eliminate manual intervention and boost process effectiveness. The study identifies the origin and constraints of the current procedure through a thorough analysis of the complete purchase-to-pay process, with an emphasis on the invoice validation step. The thesis also examines the processes of RPA creation, testing, and implementation, emphasizing the significance of exhaustive testing and validation to guarantee seamless integration and dependable performance. The study looks into the benefits of RPA implementation, including enhanced productivity, cost savings, higher quality, lower risk, and compliance. It also recognizes the study's limitations as a result of the scant data available at the time of analysis and calls for more investigation using a larger dataset to provide more statistically significant findings. The results of this thesis give us a first grasp of how RPA might affect operational effectiveness. It emphasizes the significance of ongoing assessment and further study to completely determine the long-term implications of automation. The study adds to the body of knowledge on RPA adoption and provides insightful information for businesses contemplating or implementing automation projects.

Date of Award	25 Jun 2024
Original language	English
Awarding Institution	Universidade Católica Portuguesa
Supervisor	Laura Wagner (Supervisor)