The future of work
: the impact of artificial intelligence on the well­being of white­collar employees

  • Jill Lais Corsato Owsianka (Student)

Student thesis: Master's Thesis

Abstract

Given the upward trend in automation, as seen on a mechanical level in manufacturing plants, it ispredicted that the next phase will involve artificial intelligence working in conjunction with human employees within the office environment. This research will explore how these predicted future scenarios of human white­collar employees working alongside artificial intelligence agents impacts their well­being. This research follows an experimental approach where participants are exposed to two different scenarios manipulating the independent variable: working with and without an artificial intelligence team member and measures participants’ well­being. The study’s findings indicate that there is no significant difference between the two groups. Implementing artificial intelligence as a new co­worker does not affect the employee’s well­being significantly different than a new human co­worker. Furthermore, attitudes towards AI do not mediate the relationship between type of co­worker and the participants’ well­being.
Date of Award11 May 2023
Original languageEnglish
Awarding Institution
  • Universidade Católica Portuguesa
SupervisorFilipa de Almeida (Supervisor)

Keywords

  • Artificial intelligence
  • Well­being
  • Office job
  • White­collar employees

Designation

  • Mestrado em Gestão

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