The impact of work model in the job design satisfaction

Abstract

Work evolved from being a means of livelihood to a pursuit of meaning and fulfillment for contemporary employees. More recently, with the advent of flexible work arrangements, organi zations have changed their structures, moving from traditional on-site models to hybrid and remote setups. As such, the impact of these diverse work models on job design satisfaction remains a relevant research subject. This thesis delves into the dynamics of job design satisfaction within InnoWave Technol ogies, a multinational IT consulting company predominantly operating under hybrid and remote work arrangements. In the context of consulting, where projects and assignments often diverge from employee expectations, understanding job design satisfaction becomes crucial. The rise in employee churn, exacerbated by the Great Resignation post-Covid-19, adds urgency to compre hending how work arrangements influence employees' perceptions of job satisfaction. The study aims to identify employees' job design satisfaction based on their engagement in hybrid or remote work. It investigates the aspects of job design satisfaction, focusing on how work arrangement requirements influence employees' perceptions about their work. By addressing two research questions, the study seeks to shed light on the distinctions in job design satisfaction be tween hybrid and remote workers within InnoWave and pinpoint factors influencing job satisfac tion. The results highlight that there are no differences in perceptions of Job Design Satisfaction by employees working in remote and hybrid work models.

Date of Award	10 May 2024
Original language	English
Awarding Institution	Universidade Católica Portuguesa
Supervisor	Maria Teresa Vieira de Oliveira (Supervisor)