The influence of the different support levels on remote work

Abstract

Amidst the evolving landscape of work, remote work has gained increasing prominence, especially in recent times. This study delves into the factors that positively influence employee satisfaction, well-being, and productivity in remote work setups. With a growing body of research highlighting the importance of organizational support, management practices, and job design in shaping remote work experiences, this study aims to fill a gap by identifying specific characteristics within these factors that contribute positively to remote workers' outcomes. The theme was chosen to explore the increasing relevance of remote work in contemporary times and to develop insights into its most favorable implementation. Through the employment of a questionnaire survey, this study provides insights into the impact of several levels of support in remote work settings. Different support levels significantly impact remote work outcomes. High levels of organizational support, including a conducive work environment, essential tools, and training, lead to increased engagement, motivation, and productivity among remote employees. Similarly, job characteristics like autonomy, clear objectives, and efficient task execution positively influence satisfaction and productivity. Furthermore, supportive management practices, such as clear goals, guidance, and team connectivity, contribute to higher levels of satisfaction and productivity.

Date of Award	15 Jul 2024
Original language	English
Awarding Institution	Universidade Católica Portuguesa
Supervisor	Rita Ribeiro (Supervisor)