Transformação digital no serviço de saúde

: perspetiva do utente

Abstract

The process of digitization in contemporary society, especially in the healthcare sector, has been gaining increasing importance, given that digital solutions influence the provision and quality of care provided. With the growing integration of digital technologies in healthcare, opportunities and challenges arise that redefine the administration and perception of healthcare. Digital transformation introduces new forms of interaction between providers and users, although existing literature on patient perception on this topic is scarce (Iyanna et al., 2022). Considering demographic changes in Portugal, such as population aging and consequently the increase in chronic diseases, telemonitoring emerges as an innovative response to offer remote care. However, the sharing of personal and health data raises concerns about their privacy and security. Thus, this study aims to understand users' perspectives on the use of digital technologies in healthcare, evaluate users' perspectives on data sharing, and study patients' acceptance of telemonitoring, considering ethical and security implications. Therefore, this study will focus on users' perceptions of digital transformation in healthcare provision. We will commence with the introduction section, which provides the study's framework and context. The literature review is also an important section, where we will develop various authors' perspectives on this topic, culminating in the study's conclusion and limitations, crucial as a basis for future research.

Date of Award	28 Oct 2024
Original language	Portuguese
Awarding Institution	Universidade Católica Portuguesa
Supervisor	Jorge Julião (Supervisor)