@conference{1a863f66695c448b98af3f6403f2d0d1,
title = "Como {\'e} estar nas nuvens? Satisfa{\c c}{\~a}o, lealdade e inten{\c c}{\~a}o de uso dos usu{\'a}rios de servi{\c c}os de computa{\c c}{\~a}o em nuvem da Netflix",
author = "Moraes, \{Gustavo Herm{\'i}nio Salati Marcondes de\} and Danilo Soares-Silva and Juliana Boldrin and Fujimura, \{Ana Paula Akemi Araki\}",
year = "2017",
month = oct,
language = "Portuguese",
note = "XLI Encontro da ANPAD ; Conference date: 01-10-2017 Through 04-10-2017",
}