Delivering bad news fairly: the influence of core self-evaluations and anxiety for the enactment of interpersonal justice

Annika Hillebrandt*, Maria Francisca Saldanha, Daniel L. Brady, Laurie J. Barclay

*Autor correspondente para este trabalho

Resultado de pesquisarevisão de pares

3 Transferências (Pure)

Resumo

What motivates managers to deliver bad news in a just manner and why do some managers fail to treat recipients of bad news with dignity and respect? Given the importance of delivering bad news in a just manner, answering these questions is critical to promote justice in the workplace. Drawing on appraisal theories of emotions, we propose that people with higher core self-evaluations may be less likely to deliver bad news in an interpersonally just manner. This is because these actors are more likely to appraise the delivery of bad news as a situation in which they have high coping potential and are therefore less likely to experience anxiety. However, we propose that anxiety can be important for propelling the enactment of interpersonal justice. We test our predictions across three studies (with four samples of full-time managers and employees). Theoretical and practical contributions include enhancing our understanding of who is motivated to enact interpersonal justice, why they are motivated to do so, and how to enhance justice in the workplace. Our findings also challenge the assumption that negative emotions are necessarily dysfunctional for the enactment of interpersonal justice and instead highlight the facilitative role of anxiety in this context.
Idioma originalEnglish
Páginas (de-até)1238-1269
Número de páginas32
RevistaHuman Relations
Volume75
Número de emissão7
DOIs
Estado da publicaçãoPublished - jul 2022

Impressão digital

Mergulhe nos tópicos de investigação de “Delivering bad news fairly: the influence of core self-evaluations and anxiety for the enactment of interpersonal justice“. Em conjunto formam uma impressão digital única.

Citação