Service delivery system and service providers

Resultado de pesquisa › revisão de pares

Idioma original	English
Título da publicação do anfitrião	The SAGE encyclopedia of quality and the service economy
Editores	S. Dahlgaard-Park
Editora	SAGE Publications Inc.
Páginas	672-674
Número de páginas	3
ISBN (impresso)	9781452256726
DOIs	https://doi.org/10.4135/9781483346366.n187
Estado da publicação	Publicado - 2015

Acesso ao documento

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title = "Service delivery system and service providers",

keywords = "Service management, Service operations",

author = "Rui Sousa",

year = "2015",

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language = "English",

isbn = "9781452256726",

pages = "672--674",

editor = "S. Dahlgaard-Park",

booktitle = "The SAGE encyclopedia of quality and the service economy",

publisher = "SAGE Publications Inc.",

address = "United States",

}

TY - CHAP

T1 - Service delivery system and service providers

AU - Sousa, Rui

PY - 2015

Y1 - 2015

KW - Service management

KW - Service operations

U2 - 10.4135/9781483346366.n187

DO - 10.4135/9781483346366.n187

M3 - Entry for encyclopedia/dictionary

SN - 9781452256726

SP - 672

EP - 674

BT - The SAGE encyclopedia of quality and the service economy

A2 - Dahlgaard-Park, S.

PB - SAGE Publications Inc.

ER -