Team leaders’ strategies and employees’ professional isolation, burnout, and performance during COVID19

Eva Dias-Oliveira; Filipa Sobral; Catarina Morais; A. Rui Gomes; Clara Maria Faria Simães Mendes

doi:10.1007/978-3-031-12547-8_31

Team leaders’ strategies and employees’ professional isolation, burnout, and performance during COVID19

Eva Dias-Oliveira^*, Filipa Sobral, Catarina Morais, A. Rui Gomes, Clara Maria Faria Simães Mendes

^*Autor correspondente para este trabalho

Resultado de pesquisa › revisão de pares

2 Transferências (Pure)

Resumo

Telework has progressively increased in the past decades, providing organizations and, consequently, leaders, with new challenges. The COVID19 pandemic not only doubled the number of teleworkers, but reinforced these challenges, by forcing some organizations and employees to abruptly adapt to this new reality. In this manuscript, we aimed to explore the role of the strategies implemented by leaders to manage their teams in employees’ sense of professional isolation, burnout, and perceived performance. Thus, data was collected from 1149 teleworkers during the COVID19 pandemic, who answered an online questionnaire. At that time, 79% were working exclusively from home, and 91% had never had a previous experience of working remotely. The results showed that the strategies implemented by leaders to manage their teams contributed to reduce employees’ sense of professional isolation which, in turn, is associated with lower feelings of burnout and higher perceptions of performance. The study reinforced the role of leadership in the context of teleworking and, specifically, the importance of leaders being attentive to team members’ specific needs in order to help improving their wellbeing.

Idioma original	English
Título da publicação do anfitrião	Studies in systems, decision and control
Editores	Pedro M. Arezes, J. Santos Baptista, Rui B. Melo, Jacqueline Castelo Branco, Paula Carneiro, Ana Colim, Nélson Costa, Susana Costa, J. Duarte, J. C. Guedes, Gonçalo Perestrelo
Local da publicação	Cham
Editora	Springer
Páginas	371-384
Número de páginas	14
ISBN (eletrónico)	9783031125478
ISBN (impresso)	9783031125461
DOIs	https://doi.org/10.1007/978-3-031-12547-8_31
Estado da publicação	Publicado - 2023

Série de publicação

Nome	Studies in Systems, Decision and Control
Volume	449
ISSN (impresso)	2198-4182
ISSN (eletrónico)	2198-4190

Acesso ao documento

10.1007/978-3-031-12547-8_31

Outros arquivos e links

Link to publication in Scopus

2 Ativos

CEGE: Research Center in Management and Economics
Silva, M., Sousa, R., Alves, P., Madsen, A., Lourenço, A., Carvalho, A. S., Andrade, A., Silva, P. D., Vlačić, B., Martins, C., Gomes, C., Gevrek, Z. E., Oliveira, F. G. D., Faria, G., Marreiros, H., Pinho, J., Machado, J., Araújo, J., Pinto, J., Rego, A., Gaspar, J. M., Corbo, L., Costa, L., Fernandes, L., Sottomayor, M., Martins, N., Hernández-Marrero, P., Gonçalves, R., Ribeiro, R., Coelho, S. L., Pereira, S. M., Silva, S., Rodrigues, V., Sotiros, D. G., Valverde, C. J. L., Leitão, A., Julião, J., Tavares, M. F. F., Lages, C. R., Elmashhara, M. G. & Teymourifar, A.
Fundação para a Ciência e a Tecnologia
1/01/20 → 31/12/23
Projeto
CEDH: Research Centre for Human Development
Dias, P., Matos, R., Carvalho, M. C., Peixtoto, C. E., Pires, C. V., Carneiro, A., Mota Ribeiro, L., Barbosa, M., Martins, F., Moreno, A., Costa, M., Andrade, A., Fonseca, A. M., Silva, A., Gaspar, A., Machado, B. C., Morais, C., Ribeiro, C., Ribeiro, C., Palmeirão, C., Gonçalves, D., Mesquita, D., Soares, D., Veiga, E., Palha, F., Sobral, F., Cabral, I., Baptista, I., Pinto, J. C., Azevedo, J., Machado, J., Lagarto, J. R., Alves, J. M., Ribeiro, L., Campos, L., Orvalho, L., Veríssimo, L., Roldão, M. D. C., Xavier, M., Negrão, M., Carvalho, M., Oliveira, M., Batista, P., Oliveira-Silva, P., Pereira, P., Cunha, R. S., Lima, V. S. & Ferreira-Valente, A.
Fundação para a Ciência e a Tecnologia
1/01/20 → 31/12/23
Projeto

Citação

Dias-Oliveira, E., Sobral, F., Morais, C., Rui Gomes, A., & Faria Simães Mendes, C. M. (2023). Team leaders’ strategies and employees’ professional isolation, burnout, and performance during COVID19. Em P. M. Arezes, J. Santos Baptista, R. B. Melo, J. Castelo Branco, P. Carneiro, A. Colim, N. Costa, S. Costa, J. Duarte, J. C. Guedes, & G. Perestrelo (Eds.), Studies in systems, decision and control (pp. 371-384). (Studies in Systems, Decision and Control; Vol. 449). Springer. https://doi.org/10.1007/978-3-031-12547-8_31

Dias-Oliveira, Eva ; Sobral, Filipa ; Morais, Catarina et al. / Team leaders’ strategies and employees’ professional isolation, burnout, and performance during COVID19. Studies in systems, decision and control. editor / Pedro M. Arezes ; J. Santos Baptista ; Rui B. Melo ; Jacqueline Castelo Branco ; Paula Carneiro ; Ana Colim ; Nélson Costa ; Susana Costa ; J. Duarte ; J. C. Guedes ; Gonçalo Perestrelo. Cham : Springer, 2023. pp. 371-384 (Studies in Systems, Decision and Control).

@inbook{ae8d8fe01cc149fa871790f03d928662,

title = "Team leaders{\textquoteright} strategies and employees{\textquoteright} professional isolation, burnout, and performance during COVID19",

abstract = "Telework has progressively increased in the past decades, providing organizations and, consequently, leaders, with new challenges. The COVID19 pandemic not only doubled the number of teleworkers, but reinforced these challenges, by forcing some organizations and employees to abruptly adapt to this new reality. In this manuscript, we aimed to explore the role of the strategies implemented by leaders to manage their teams in employees{\textquoteright} sense of professional isolation, burnout, and perceived performance. Thus, data was collected from 1149 teleworkers during the COVID19 pandemic, who answered an online questionnaire. At that time, 79% were working exclusively from home, and 91% had never had a previous experience of working remotely. The results showed that the strategies implemented by leaders to manage their teams contributed to reduce employees{\textquoteright} sense of professional isolation which, in turn, is associated with lower feelings of burnout and higher perceptions of performance. The study reinforced the role of leadership in the context of teleworking and, specifically, the importance of leaders being attentive to team members{\textquoteright} specific needs in order to help improving their wellbeing.",

keywords = "Leadership, Virtual teams, Telework, Wellbeing",

author = "Eva Dias-Oliveira and Filipa Sobral and Catarina Morais and {Rui Gomes}, A. and {Faria Sim{\~a}es Mendes}, {Clara Maria}",

note = "Funding Information: Acknowledgements This research was funded by Funda{\c c}{\~a}o para a Ci{\^e}ncia e a Tecnologia (Ref.: Ref.: UIDB/04872/2020); and by the Research Center for Human Development, Faculty of Education and Psychology, Universidade Cat{\'o}lica Portuguesa. The authors would also like to thank the support of the whole team involved in the broader project. Publisher Copyright: {\textcopyright} 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.",

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doi = "10.1007/978-3-031-12547-8_31",

language = "English",

isbn = "9783031125461",

series = "Studies in Systems, Decision and Control",

publisher = "Springer",

pages = "371--384",

editor = "Arezes, {Pedro M.} and {Santos Baptista}, {J. } and Melo, {Rui B.} and {Castelo Branco}, Jacqueline and Paula Carneiro and Ana Colim and N{\'e}lson Costa and Susana Costa and J. Duarte and Guedes, {J. C.} and Gon{\c c}alo Perestrelo",

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Dias-Oliveira, E , Sobral, F , Morais, C, Rui Gomes, A & Faria Simães Mendes, CM 2023, Team leaders’ strategies and employees’ professional isolation, burnout, and performance during COVID19. em PM Arezes, J Santos Baptista, RB Melo, J Castelo Branco, P Carneiro, A Colim, N Costa, S Costa, J Duarte, JC Guedes & G Perestrelo (eds), Studies in systems, decision and control. Studies in Systems, Decision and Control, vol. 449, Springer, Cham, pp. 371-384. https://doi.org/10.1007/978-3-031-12547-8_31

Team leaders’ strategies and employees’ professional isolation, burnout, and performance during COVID19. / Dias-Oliveira, Eva ; Sobral, Filipa ; Morais, Catarina et al.

Studies in systems, decision and control. ed. / Pedro M. Arezes; J. Santos Baptista; Rui B. Melo; Jacqueline Castelo Branco; Paula Carneiro; Ana Colim; Nélson Costa; Susana Costa; J. Duarte; J. C. Guedes; Gonçalo Perestrelo. Cham : Springer, 2023. p. 371-384 (Studies in Systems, Decision and Control; Vol. 449).

Resultado de pesquisa › revisão de pares

TY - CHAP

T1 - Team leaders’ strategies and employees’ professional isolation, burnout, and performance during COVID19

AU - Dias-Oliveira, Eva

AU - Sobral, Filipa

AU - Morais, Catarina

AU - Rui Gomes, A.

AU - Faria Simães Mendes, Clara Maria

N1 - Funding Information: Acknowledgements This research was funded by Fundação para a Ciência e a Tecnologia (Ref.: Ref.: UIDB/04872/2020); and by the Research Center for Human Development, Faculty of Education and Psychology, Universidade Católica Portuguesa. The authors would also like to thank the support of the whole team involved in the broader project. Publisher Copyright: © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

PY - 2023

Y1 - 2023

N2 - Telework has progressively increased in the past decades, providing organizations and, consequently, leaders, with new challenges. The COVID19 pandemic not only doubled the number of teleworkers, but reinforced these challenges, by forcing some organizations and employees to abruptly adapt to this new reality. In this manuscript, we aimed to explore the role of the strategies implemented by leaders to manage their teams in employees’ sense of professional isolation, burnout, and perceived performance. Thus, data was collected from 1149 teleworkers during the COVID19 pandemic, who answered an online questionnaire. At that time, 79% were working exclusively from home, and 91% had never had a previous experience of working remotely. The results showed that the strategies implemented by leaders to manage their teams contributed to reduce employees’ sense of professional isolation which, in turn, is associated with lower feelings of burnout and higher perceptions of performance. The study reinforced the role of leadership in the context of teleworking and, specifically, the importance of leaders being attentive to team members’ specific needs in order to help improving their wellbeing.

AB - Telework has progressively increased in the past decades, providing organizations and, consequently, leaders, with new challenges. The COVID19 pandemic not only doubled the number of teleworkers, but reinforced these challenges, by forcing some organizations and employees to abruptly adapt to this new reality. In this manuscript, we aimed to explore the role of the strategies implemented by leaders to manage their teams in employees’ sense of professional isolation, burnout, and perceived performance. Thus, data was collected from 1149 teleworkers during the COVID19 pandemic, who answered an online questionnaire. At that time, 79% were working exclusively from home, and 91% had never had a previous experience of working remotely. The results showed that the strategies implemented by leaders to manage their teams contributed to reduce employees’ sense of professional isolation which, in turn, is associated with lower feelings of burnout and higher perceptions of performance. The study reinforced the role of leadership in the context of teleworking and, specifically, the importance of leaders being attentive to team members’ specific needs in order to help improving their wellbeing.

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SN - 9783031125461

T3 - Studies in Systems, Decision and Control

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BT - Studies in systems, decision and control

A2 - Arezes, Pedro M.

A2 - Santos Baptista, J.

A2 - Melo, Rui B.

A2 - Castelo Branco, Jacqueline

A2 - Carneiro, Paula

A2 - Colim, Ana

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Dias-Oliveira E , Sobral F , Morais C, Rui Gomes A, Faria Simães Mendes CM. Team leaders’ strategies and employees’ professional isolation, burnout, and performance during COVID19. Em Arezes PM, Santos Baptista J, Melo RB, Castelo Branco J, Carneiro P, Colim A, Costa N, Costa S, Duarte J, Guedes JC, Perestrelo G, editores, Studies in systems, decision and control. Cham: Springer. 2023. p. 371-384. (Studies in Systems, Decision and Control). doi: 10.1007/978-3-031-12547-8_31

Team leaders’ strategies and employees’ professional isolation, burnout, and performance during COVID19

Resumo

Série de publicação

Acesso ao documento

Outros arquivos e links

Impressão digital

Projetos

CEGE: Research Center in Management and Economics

CEDH: Research Centre for Human Development

Citação