Team leaders’ strategies and employees’ professional isolation, burnout, and performance during COVID19

Eva Dias-Oliveira*, Filipa Sobral, Catarina Morais, A. Rui Gomes, Clara Maria Faria Simães Mendes

*Autor correspondente para este trabalho

Resultado de pesquisarevisão de pares

2 Transferências (Pure)

Resumo

Telework has progressively increased in the past decades, providing organizations and, consequently, leaders, with new challenges. The COVID19 pandemic not only doubled the number of teleworkers, but reinforced these challenges, by forcing some organizations and employees to abruptly adapt to this new reality. In this manuscript, we aimed to explore the role of the strategies implemented by leaders to manage their teams in employees’ sense of professional isolation, burnout, and perceived performance. Thus, data was collected from 1149 teleworkers during the COVID19 pandemic, who answered an online questionnaire. At that time, 79% were working exclusively from home, and 91% had never had a previous experience of working remotely. The results showed that the strategies implemented by leaders to manage their teams contributed to reduce employees’ sense of professional isolation which, in turn, is associated with lower feelings of burnout and higher perceptions of performance. The study reinforced the role of leadership in the context of teleworking and, specifically, the importance of leaders being attentive to team members’ specific needs in order to help improving their wellbeing.
Idioma originalEnglish
Título da publicação do anfitriãoStudies in systems, decision and control
EditoresPedro M. Arezes, J. Santos Baptista, Rui B. Melo, Jacqueline Castelo Branco, Paula Carneiro, Ana Colim, Nélson Costa, Susana Costa, J. Duarte, J. C. Guedes, Gonçalo Perestrelo
Local da publicaçãoCham
EditoraSpringer
Páginas371-384
Número de páginas14
ISBN (eletrónico)9783031125478
ISBN (impresso)9783031125461
DOIs
Estado da publicaçãoPublicado - 2023

Série de publicação

NomeStudies in Systems, Decision and Control
Volume449
ISSN (impresso)2198-4182
ISSN (eletrónico)2198-4190

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