The impact of entertainment and social interaction with salespeople on mall shopper satisfaction

Idioma original	English
Estado da publicação	Publicado - 2018
Publicado externamente	Sim
Evento	25th Recent Advances in Retailing and Services Science Conference - Melia Madeira Mare Hotel, Madeira Island Duração: 16 jul. 2018 → 19 jul. 2018 https://www.servsig.org/wordpress/2017/08/25th-recent-advances-in-retailing-and-services-science-on-madeira/

Conferência

Conferência	25th Recent Advances in Retailing and Services Science Conference
País/Território	Portugal
Cidade	Madeira Island
Período	16/07/18 → 19/07/18
Endereço da Internet	https://www.servsig.org/wordpress/2017/08/25th-recent-advances-in-retailing-and-services-science-on-madeira/

Resultado de pesquisa

• 1 Article

• The impact of entertainment and social interaction with salespeople on mall shopper satisfaction: the mediating role of emotional states

  Elmashhara, M. G. & Soares, A. M., 4 abr. 2019, Em: International Journal of Retail and Distribution Management. 47, 2, p. 94-110 17 p.

  Resultado de pesquisa › revisão de pares

  • Social Interaction 100%

  40 Citações (Scopus)

Citação

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Elmashhara, M. G., & Soares, A. M. (2018). The impact of entertainment and social interaction with salespeople on mall shopper satisfaction. Resumo de 25th Recent Advances in Retailing and Services Science Conference, Madeira Island, Portugal.

Elmashhara, Maher Georges ; Soares, Ana Maria. / The impact of entertainment and social interaction with salespeople on mall shopper satisfaction. Resumo de 25th Recent Advances in Retailing and Services Science Conference, Madeira Island, Portugal.

@conference{57cf1688d8cf4e7fa7eaa3b4b251cc0b,

title = "The impact of entertainment and social interaction with salespeople on mall shopper satisfaction",

keywords = "Entertainment, Social Interaction, Emotions, Desire to Stay, Shopper Satisfaction",

author = "Elmashhara, \{Maher Georges\} and Soares, \{Ana Maria\}",

year = "2018",

language = "English",

note = "25th Recent Advances in Retailing and Services Science Conference ; Conference date: 16-07-2018 Through 19-07-2018",

url = "https://www.servsig.org/wordpress/2017/08/25th-recent-advances-in-retailing-and-services-science-on-madeira/",

}

Elmashhara, MG & Soares, AM 2018, 'The impact of entertainment and social interaction with salespeople on mall shopper satisfaction', 25th Recent Advances in Retailing and Services Science Conference, Madeira Island, 16/07/18 - 19/07/18.

The impact of entertainment and social interaction with salespeople on mall shopper satisfaction. / Elmashhara, Maher Georges; Soares, Ana Maria.
2018. Resumo de 25th Recent Advances in Retailing and Services Science Conference, Madeira Island, Portugal.

Resultado de pesquisa › revisão de pares

TY - CONF

T1 - The impact of entertainment and social interaction with salespeople on mall shopper satisfaction

AU - Elmashhara, Maher Georges

AU - Soares, Ana Maria

PY - 2018

Y1 - 2018

KW - Entertainment

KW - Social Interaction

KW - Emotions

KW - Desire to Stay

KW - Shopper Satisfaction

M3 - Abstract

T2 - 25th Recent Advances in Retailing and Services Science Conference

Y2 - 16 July 2018 through 19 July 2018

ER -

Elmashhara MG, Soares AM. The impact of entertainment and social interaction with salespeople on mall shopper satisfaction. 2018. Resumo de 25th Recent Advances in Retailing and Services Science Conference, Madeira Island, Portugal.