Using scenarios for the development of personal communication competence in project management

Elisa Tinoco; Rui M. Lima; Diana Mesquita; Mariane C. Souza

doi:10.1504/IJPOM.2023.132711

Using scenarios for the development of personal communication competence in project management

Elisa Tinoco
, Rui M. Lima^*
, Diana Mesquita
, Mariane C. Souza

^*Autor correspondente para este trabalho

Resultado de pesquisa › revisão de pares

3 Citações (Scopus)

71 Transferências (Pure)

Resumo

Personal communication is one of the factors having high impact on the success of projects. This work aims studying the usefulness of the application of scenarios for development of personal communication competence. Based on literature review, and considering the professional experience of the researchers, three scenarios were developed and applied. The data collection process was carried out in two moments with 24 participants: during a three-hour training, with observation and a questionnaire to collect the participants’ perspective; after the application, through a focus group and narratives. The results suggest that, according to the participants, the scenarios enhance the development of personal communication competence, but also that it may depend on a good conceptual background support, and that learners demonstrate availability and openness to this type of approach. This exploratory study presents scenarios as an innovative approach to increase the knowledge related to the development of personal communication competence in project management.

Idioma original	English
Páginas (de-até)	307-331
Número de páginas	25
Revista	International Journal of Project Organisation and Management
Volume	15
Número de emissão	3
DOIs	https://doi.org/10.1504/IJPOM.2023.132711
Estado da publicação	Publicado - 3 ago. 2023

Acesso ao documento

10.1504/IJPOM.2023.132711

53281555Accepted author manuscript, 450 KBLicença: Unspecified

http://hdl.handle.net/10400.14/44369Licença: Unspecified

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Link to publication in Scopus

CEDH: Research Centre for Human Development
Dias, P. (Professor Auxiliar), Matos, R. (Professor Associado), Carvalho, M. C. (Professor Auxiliar), Peixtoto, C. E. (Investigador), Pires, C. V. (Investigador), Carneiro, A. (Professor Auxiliar Convidado), Ribeiro, L. M. (Professor Auxiliar), Barbosa, M. (Professor Auxiliar), Martins, F. (Professor Auxiliar Convidado), Moreno, A. (Investigador), Costa, M. (Investigador), Andrade, A. (Professor Auxiliar), Fonseca, A. M. (Professor Associado), Silva, A. (Investigador), Gaspar, A. (Professor Auxiliar Convidado), Machado, B. C. (Professor Auxiliar), Morais, C. (Professor Auxiliar Convidado), Ribeiro, C. (Professor Auxiliar), Ribeiro, C. (Professor Auxiliar), Palmeirão, C. (Professor Auxiliar), Mesquita, D. (Professor Auxiliar Convidado), Soares, D. (Professor Auxiliar Convidado), Veiga, E. (Professor Auxiliar), Palha, F. (Professor Auxiliar), Sobral, F. (Professor Auxiliar), Cabral, I. (Professor Auxiliar), Baptista, I. (Professor Associado), Pinto, J. C. (Professor Auxiliar), Azevedo, J. (Professor Catedrático), Machado, J. (Investigador), Lagarto, J. R. (Investigador), Alves, J. M. (Professor Associado Convidado), Ribeiro, L. (Professor Auxiliar Convidado), Campos, L. (Professor Auxiliar), Orvalho, L. (Investigador), Veríssimo, L. (Professor Auxiliar), Roldão, M. D. C. (Investigador), Xavier, M. R. (Professor Auxiliar), Negrão, M. (Professor Auxiliar), Carvalho, M. (Professor Auxiliar Convidado), Oliveira, M. (Professor Adjunto), Batista, P. (Doutorado Contratado), Oliveira-Silva, P. (Professor Auxiliar), Pereira, P. (Professor Auxiliar), Serrão, R. (Investigador), Lima, V. S. (Professor Auxiliar), Ribeiro, P. (PI) & Rocha, M. M. M. (PI)
1/01/20 → 31/12/25
Projeto

Citação

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title = "Using scenarios for the development of personal communication competence in project management",

abstract = "Personal communication is one of the factors having high impact on the success of projects. This work aims studying the usefulness of the application of scenarios for development of personal communication competence. Based on literature review, and considering the professional experience of the researchers, three scenarios were developed and applied. The data collection process was carried out in two moments with 24 participants: during a three-hour training, with observation and a questionnaire to collect the participants{\textquoteright} perspective; after the application, through a focus group and narratives. The results suggest that, according to the participants, the scenarios enhance the development of personal communication competence, but also that it may depend on a good conceptual background support, and that learners demonstrate availability and openness to this type of approach. This exploratory study presents scenarios as an innovative approach to increase the knowledge related to the development of personal communication competence in project management.",

keywords = "Scenario-based learning, SBL, Personal communication, Project management, Competences development",

author = "Elisa Tinoco and Lima, \{Rui M.\} and Diana Mesquita and Souza, \{Mariane C.\}",

note = "Publisher Copyright: {\textcopyright} 2023 Inderscience Enterprises Ltd.",

year = "2023",

month = aug,

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doi = "10.1504/IJPOM.2023.132711",

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TY - JOUR

T1 - Using scenarios for the development of personal communication competence in project management

AU - Tinoco, Elisa

AU - Lima, Rui M.

AU - Mesquita, Diana

AU - Souza, Mariane C.

PY - 2023/8/3

Y1 - 2023/8/3

N2 - Personal communication is one of the factors having high impact on the success of projects. This work aims studying the usefulness of the application of scenarios for development of personal communication competence. Based on literature review, and considering the professional experience of the researchers, three scenarios were developed and applied. The data collection process was carried out in two moments with 24 participants: during a three-hour training, with observation and a questionnaire to collect the participants’ perspective; after the application, through a focus group and narratives. The results suggest that, according to the participants, the scenarios enhance the development of personal communication competence, but also that it may depend on a good conceptual background support, and that learners demonstrate availability and openness to this type of approach. This exploratory study presents scenarios as an innovative approach to increase the knowledge related to the development of personal communication competence in project management.

AB - Personal communication is one of the factors having high impact on the success of projects. This work aims studying the usefulness of the application of scenarios for development of personal communication competence. Based on literature review, and considering the professional experience of the researchers, three scenarios were developed and applied. The data collection process was carried out in two moments with 24 participants: during a three-hour training, with observation and a questionnaire to collect the participants’ perspective; after the application, through a focus group and narratives. The results suggest that, according to the participants, the scenarios enhance the development of personal communication competence, but also that it may depend on a good conceptual background support, and that learners demonstrate availability and openness to this type of approach. This exploratory study presents scenarios as an innovative approach to increase the knowledge related to the development of personal communication competence in project management.

KW - Scenario-based learning

KW - SBL

KW - Personal communication

KW - Project management

KW - Competences development

UR - https://www.scopus.com/pages/publications/85170437091

U2 - 10.1504/IJPOM.2023.132711

DO - 10.1504/IJPOM.2023.132711

M3 - Article

AN - SCOPUS:85170437091

SN - 1740-2891

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JO - International Journal of Project Organisation and Management

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IS - 3

ER -

Using scenarios for the development of personal communication competence in project management

Resumo

Acesso ao documento

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Projetos

CEDH: Research Centre for Human Development

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