When sustainability goes wrong: a critical perspective about consumer behaviour, greenwashing, and its impact on sustainability

Anna Carolina Boechat*, Nuno Baptista, Mariana dos Reis Torgal

*Autor correspondente para este trabalho

Resultado de pesquisarevisão de pares

Resumo

Based on a conceptual discussion, this chapter focused on current consumer behavior, with a special emphasis on its relationship with sustainability, and on the recent sustainable practices of companies. Through the analysis of these two pillars, this narrative review aimed to frame sustainability and emphasize the greenwashing processes that take place in this context. To this end, some reasons why sustainability has been a major subject of debate in recent decades and also evidence on consumer behavior about this discussion were pointed out. The role of companies was also outlined - through corporate social responsibility practices - bridging the issue of greenwashing. As a negative aspect associated with sustainability, greenwashing was observed in depth, with a special focus on the digital environment, and in the context of marketing and influence.

Idioma originalEnglish
Título da publicação do anfitriãoEffective digital marketing for improving society behavior toward DEI and SDGs
EditoraIGI Global Publishing
Páginas242-262
Número de páginas21
ISBN (eletrónico)9781668489864
ISBN (impresso)9781668489840
DOIs
Estado da publicaçãoPublicado - 14 nov. 2023

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